In this course, students explore the relationship of existing and emerging processes and technologies to manufacturing strategy and supply-chain-related functions. The course addresses three main topics: aligning resources with the strategic plan, configuring and integrating operating processes to support the strategic plan, and implementing change.
| I. |
Aligning the Resources with the Strategic Plan
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A. |
Competitive market issues |
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1. |
Operations strategy development and deployment |
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2. |
Order winners and qualifiers |
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3. |
Implications of competitive marketing issues |
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4. |
Identifying, developing and retaining the customer |
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B. |
Choices affecting facilities |
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1. |
Effect of volume and product mix |
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2. |
Effect of product processes and techniques |
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3. |
Effect of factory design |
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4. |
Effect of demand on capacity |
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C. |
Choices affecting the supply chain |
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1. |
International issues |
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2. |
Choices of customers and suppliers |
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3. |
Supply chain communication |
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4. |
Supply chain accounting |
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D. |
Choices affecting information technology |
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1. |
System architecture and networking |
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2. |
Organizational and technological infrastructure |
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3. |
Data capture, storage and retrieval |
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E. |
Choices affecting organizational design |
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1. |
Organizational structure |
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2. |
Employee involvement |
| II. |
Configuring and Integrating the Operating Processes to Support the Strategic Plan |
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A. |
Configuring and integrating the priority planning processes |
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1. |
Business planning |
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2. |
Operations |
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3. |
Project planning |
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B |
Configuring and integrating the capacity planning processes |
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1. |
Internal capacity |
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2. |
External capacity |
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C. |
Configuring and integrating design and development processes |
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1. |
Product design development |
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2. |
Process design and development |
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D. |
Configuring and integrating cost management processes |
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1. |
Cost management |
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2. |
Asset valuation |
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3. |
Decision-making |
| III. |
Implementing Change |
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A. |
Evaluating and managing projects |
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1. |
Managerial considerations |
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2. |
Project evaluation and justification of specific projects |
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3. |
Project implementation issues |
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B. |
Measuring organizational performance |
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1. |
Fundamental measurement concepts |
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2. |
Aggregate productivity measurement |
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3. |
Product cost measurement |
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4. |
Quality measurement |
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5. |
Delivery speed measurement |
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6. |
Delivery reliability measurement |
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7. |
Flexibility measurement |
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8. |
Objectives and performance measurements of inventory |
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9. |
Measuring and rewarding performance |
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C. |
Managing change in an organization |
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1. |
Managerial considerations |
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2. |
Organization design |
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3. |
Motivation |
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4. |
Implementation phases |